1.Cancellation Policy

No cancellations after service initiation. We offer one free lead or booking to demonstrate quality. Clients must pay a $2000 setup fee for one year and then pay per lead if using a pay-per-lead model.

2.Results Guarantee

A full refund of the setup cost is provided only if we fail to generate at least one lead within 90 days. Once a single lead is generated, no refund applies.

3.Lead Qualification & Quality Disputes

A lead is considered valid if the prospect expresses interest and agrees to a scheduled meeting.

Any disputes regarding lead quality must be supported with email correspondence or call recordings.

We may regenerate a disputed lead but do not provide refunds under any circumstances.

4.Reselling & Unauthorized Use of Leads

Clients are strictly prohibited from reselling, redistributing, or sharing acquired leads with third parties.

Unauthorized use or resale will result in legal action, termination of service, and monetary penalties.

5. No-Chargeback & Non-Refundable Policy

Payments are for lead generation services, not guaranteed sales.

Chargebacks or disputes after service delivery will not be accepted. Legal action will be taken against fraudulent claims.

6. Non-Disclosure Agreement (NDA)

Clients must not share our lead generation strategies, processes, or tools with third parties or competitors.

Breaches result in service termination without refund and possible legal action.

7. Termination Policy

Services may be terminated if a client engages in unethical business practices, fails to make payments on time, or misuses lead information.

Refund Policy (To Prevent Payment Disputes)

8. Refund Eligibility

A full refund of the setup cost applies only if zero leads are generated within 90 days. One lead qualifies as successful service delivery, nullifying refund claims.

9. Client Responsibilities & Disputes

Once an appointment is booked, it is considered a valid lead. If the client fails to engage with the lead, they remain responsible for payment.

Clients cannot dispute leads due to their inability to close deals, as our responsibility is generating appointments, not securing sales.

Payment Terms (To Ensure Timely Payments)

10. Accepted Payment Methods

ACH/Wire Transfer. Credit card and check payments will be available soon.

11. Payment Schedule

A $2000 setup fee is due before starting. Monthly payments are due at the end of each month. If more than 10 leads are delivered, an immediate invoice is sent.

12. Late Payment Policy

Payments must be made within 2-5 days. Delays beyond 5 days result in service suspension. Continued non-payment will lead to legal action with significant penalties.

13. Intellectual Property & Business Protection

Business Name & Logo Protection: "Prospects Shop" is a registered business entity. Unauthorized use, replication, or imitation of our business name, logo, or branding elements is strictly prohibited and will result in legal consequences.

Domain Protection: Any attempt to register or use similar domain names, email addresses, or branding elements to mislead clients or pose as our company will lead to immediate legal action.

Copying Business Model & Strategies: Unauthorized duplication of our outreach strategies, client lists, or proprietary processes is strictly prohibited. Legal action will be taken against violators.

These policies ensure fairness, transparency, and legal protection for all parties involved.